--- title: VoicePlus Blog (8) description: VoicePlus designs and implements customised telecommunications solutions for enterprise businesses Australia-wide. (8) --- [![header-logo-img](https://blog.voiceplus.com.au/hubfs/VoicePlus_2023_blog_assets/logo_header.png)](https://www.voiceplus.com.au/) - [Home](https://www.voiceplus.com.au/) - Solutions ENTERPRISE SERVICES [Integrated Managed Mobility & EndPoint Services](https://www.voiceplus.com.au/enterprise-services/integrated-managed-mobility-and-endpoint-services) [Telecom Expense Management & Optimisation](https://www.voiceplus.com.au/enterprise-services/telecom-expense-management-and-optimisation) [Device Lifecycle Management](https://www.voiceplus.com.au/enterprise-services/device-lifecycle-management) [Procurement & Support](https://www.voiceplus.com.au/enterprise-services/procurement-and-support) [Device Security & Application](https://www.voiceplus.com.au/enterprise-services/device-security-and-application) [Site, Branch & Site Connectivity](https://www.voiceplus.com.au/enterprise-services/site-branch-and-site-connectivity) ENTERPRISE OUTCOMES [Reduce Costs](https://www.voiceplus.com.au/solutions/reduce-costs) [Track Assets & Centralized Management](https://www.voiceplus.com.au/solutions/track-assets-and-centralized-management) [Security](https://www.voiceplus.com.au/solutions/security) - [About Us](https://www.voiceplus.com.au/about-us) - [Contact Us](https://www.voiceplus.com.au/contact-us) - [Blog](https://blog.voiceplus.com.au/en-au) - [Trust Centre](https://www.voiceplus.com.au/trust-centre) # VoicePlus Blogs ![underline-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/underline.png?width=212&height=3&name=underline.png) [![What Is Device Retrieval Program ?](https://blog.voiceplus.com.au/hs-fs/hubfs/Copy%20of%20Assessment-3.jpg?width=230&height=230&name=Copy%20of%20Assessment-3.jpg)](https://blog.voiceplus.com.au/en-au/what-is-device-retrieval-program) #### [What Is Device Retrieval Program ?](https://blog.voiceplus.com.au/en-au/what-is-device-retrieval-program) A device retrieval program is a system or process in place for an organisation to retrieve their devices (such as smartphones, laptops, or tablets) from employees who are leaving the company or transferring to another department. This program helps to ensure that the organisation's sensitive data and intellectual property are protected and that the devices are returned in good working condition. [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/what-is-device-retrieval-program) [![What is Mobile Content Management?](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus%20Content%20Management.png?width=230&height=230&name=VoicePlus%20Content%20Management.png)](https://blog.voiceplus.com.au/en-au/what-is-mobile-content-management) #### [What is Mobile Content Management?](https://blog.voiceplus.com.au/en-au/what-is-mobile-content-management) Mobile Content Management (MCM) manages and delivers content to mobile devices securely and efficiently. MCM enables organisations to create, store, and distribute content to their employees, partners, and customers via mobile devices. [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/what-is-mobile-content-management) [![What is Mobile Identity Management ?](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus%20Identity%20Managmenet.png?width=230&height=230&name=VoicePlus%20Identity%20Managmenet.png)](https://blog.voiceplus.com.au/en-au/what-is-mobile-identity-management) #### [What is Mobile Identity Management ?](https://blog.voiceplus.com.au/en-au/what-is-mobile-identity-management) Mobile identity management refers to the process of verifying and managing the digital identity of a mobile user. It involves establishing and verifying the identity of a user accessing mobile applications, services, and resources. Mobile identity management is essential for ensuring mobile users and their data's security and privacy. [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/what-is-mobile-identity-management) [![What is Mobile Application Management?](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus%20blog-MAM.webp?width=230&height=230&name=VoicePlus%20blog-MAM.webp)](https://blog.voiceplus.com.au/en-au/what-is-mobile-application-management) #### [What is Mobile Application Management?](https://blog.voiceplus.com.au/en-au/what-is-mobile-application-management) What is Mobile Application Management? Mobile Application Management (MAM) manages and secures mobile applications on company-owned or employee-owned devices. MAM is designed to provide organisations with the ability to manage and control the use of mobile applications securely and efficiently. [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/what-is-mobile-application-management) [![VoicePlus' AI Predict's Device Faults](https://blog.voiceplus.com.au/hs-fs/hubfs/image-92.png?width=230&height=230&name=image-92.png)](https://blog.voiceplus.com.au/en-au/voiceplus-ai-predict-device-faults) #### [VoicePlus' AI Predict's Device Faults](https://blog.voiceplus.com.au/en-au/voiceplus-ai-predict-device-faults) The information age has pushed businesses into the mobile world, equipped workplaces with technology, and increase in the mobile workforce. Mobile devices and other communication mediums can directly support and improve productivity. However, failures and performance issues in devices and communication processes can negatively affect productivity. [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/voiceplus-ai-predict-device-faults) [![What is Mobile Information Management ?](https://blog.voiceplus.com.au/hs-fs/hubfs/What%20is%20Mobile%20Information%20Management%20-3.png?width=230&height=230&name=What%20is%20Mobile%20Information%20Management%20-3.png)](https://blog.voiceplus.com.au/en-au/what-is-mobile-information-management-mim) #### [What is Mobile Information Management ?](https://blog.voiceplus.com.au/en-au/what-is-mobile-information-management-mim) What is Mobile Information Management ? MIM stands for Mobile Information Management. It is a set of processes, technologies, and tools that help organisations manage, secure, and distribute mobile data and applications. MIM solutions allow organisations to control access to data and applications, monitor usage and enforce policies. This helps to ensure that sensitive information remains secure and that users have access to the data and applications they need when they need them. [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/what-is-mobile-information-management-mim) [![Understanding Telecom Billing: Lessons from Telstra's $24m Mistake](https://blog.voiceplus.com.au/hs-fs/hubfs/Understanding%20Telecom%20Billing_%20Lessons%20from%20Telstras%20$24%20Million%20Mistake.png?width=230&height=230&name=Understanding%20Telecom%20Billing_%20Lessons%20from%20Telstras%20$24%20Million%20Mistake.png)](https://blog.voiceplus.com.au/en-au/understanding-telecom-billing-lessons-from-telstras-24m-mistake) #### [Understanding Telecom Billing: Lessons from Telstra's $24m Mistake](https://blog.voiceplus.com.au/en-au/understanding-telecom-billing-lessons-from-telstras-24m-mistake) Telecom billing errors can have costly consequences, as evidenced by Telstra's recent $24 million penalty and refund payout due to wrongful charges to customers. This case highlights the importance of understanding telecom billing processes and implementing structured telecom expense management oversight to ensure billing accuracy and prevent financial losses. [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/understanding-telecom-billing-lessons-from-telstras-24m-mistake) [![Smart Signal Repeater - Improve Mobile Coverage](https://blog.voiceplus.com.au/hs-fs/hubfs/image-82.png?width=230&height=230&name=image-82.png)](https://blog.voiceplus.com.au/en-au/smart-signal-repeater-improve-mobile-coverage) #### [Smart Signal Repeater - Improve Mobile Coverage](https://blog.voiceplus.com.au/en-au/smart-signal-repeater-improve-mobile-coverage) The evolved smart signal booster that can amplify cellular signals up to 100 dB [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/smart-signal-repeater-improve-mobile-coverage) [![Europe’s largest 5G research network goes live in Germany](https://www.ericsson.com/49a4aa/assets/global/qbank/2020/05/13/industry-factory-operations-ar_digital_twin-110706d41d8cd98f00b204e9800998ecf8427e.png)](https://blog.voiceplus.com.au/en-au/europes-largest-5g-research-network-goes-live-in-germany) #### [Europe’s largest 5G research network goes live in Germany](https://blog.voiceplus.com.au/en-au/europes-largest-5g-research-network-goes-live-in-germany) Europe’s largest 5G research network, powered by Ericsson 5G products and solutions, has gone live in Aachen Germany. Comprising multiple partners, the 5G Industry Campus Europe aims to develop and implement applications and solutions for digitized and networked production to benefit 5G production across Europe and beyond. [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/europes-largest-5g-research-network-goes-live-in-germany) [![Types of Managed Mobility Service Providers !](https://blog.voiceplus.com.au/hs-fs/hubfs/type%20of%20MMS%20VoicePlus.jpeg?width=230&height=230&name=type%20of%20MMS%20VoicePlus.jpeg)](https://blog.voiceplus.com.au/en-au/types-of-managed-mobility-service) #### [Types of Managed Mobility Service Providers !](https://blog.voiceplus.com.au/en-au/types-of-managed-mobility-service) Managed Mobility Service Providers (MMSPs) vary based on their services. Some MMSPs offer a comprehensive suite of services, while others specialise in specific areas. Here are some types of MMSPs: [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/types-of-managed-mobility-service) - - [1](https://blog.voiceplus.com.au/en-au/page/1) - [6](https://blog.voiceplus.com.au/en-au/page/6) - [7](https://blog.voiceplus.com.au/en-au/page/7) - 8 - [9](https://blog.voiceplus.com.au/en-au/page/9) - [10](https://blog.voiceplus.com.au/en-au/page/10) - [18](https://blog.voiceplus.com.au/en-au/page/18) - 3 Strategies to Reduce Telecom Cost [Here's How](https://landing.voiceplus.com.au/en-au/3-strategies-to-reduce-telecom-cost) ![footer-logoimg](https://blog.voiceplus.com.au/hubfs/VoicePlus_2023_blog_assets/footerlogo.png) VoicePlus is your independent managed mobility and endpoint specialist. We combine our experience and technology to secure cost savings and optimise productivity for clients seeking better business outcomes. The VoicePlus Companies acknowledges the Traditional owners of the lands on which we meet and work, both at our offices on Cammeraygal land and our locations across Australia. We pay our respects to Elders’ past, present and emerging and honour their living culture and custodianship. Solutions [Integrated Managed Mobility](https://www.voiceplus.com.au/services/managed-mobile-computer-services) [Telecom Expense Management](https://www.voiceplus.com.au/services/telecom-expense-management) [Device Lifecycle Management](https://www.voiceplus.com.au/services/device-lifecycle-management) [Procurement & Support](https://www.voiceplus.com.au/services/procurement-and-support) [Device Security & Application](https://www.voiceplus.com.au/services/device-security) [Site, Branch & Site Connectivity](https://www.voiceplus.com.au/services/managed-endpoint) ![seperator-img](https://blog.voiceplus.com.au/hubfs/VoicePlus_2023_blog_assets/seperator.png) [Reduce Cost](https://www.voiceplus.com.au/enterprise-outcomes/cost-optimisation) [Track Assets](https://www.voiceplus.com.au/enterprise-outcomes/cost-visibility) [Security](https://www.voiceplus.com.au/services/device-security) VoicePlus [Privacy Policy](https://www.voiceplus.com.au/policies/privacy-policy) [Modern Slavery](https://www.voiceplus.com.au/policies/modern-slavery-statement) [Contact Us](https://www.voiceplus.com.au/contact-us) [About Us](https://www.voiceplus.com.au/about-us) [Trust Centre](https://www.voiceplus.com.au/trust-centre) Find Us [+61 2 9334 5600](tel:+61%202%209334%205600) [customercare@voiceplus.com.au](mailto:customercare@voiceplus.com.au) [VoicePlus Head Office Suite 902, 275 Alfred Street North Sydney, NSW 2060 Australia](https://goo.gl/maps/kaky2AuyRWgHJicT9) [VoicePlus Branch Office Suite A, Floor 8, 152 Quay Street Auckland, AUK 1010 New Zealand](https://maps.app.goo.gl/78fGwdLFHfXHNN4h9) [![twitter-img](https://blog.voiceplus.com.au/hubfs/VoicePlus_2023_blog_assets/twitter.png)](https://x.com/VoicePlusData1) [![linkedin-img](https://blog.voiceplus.com.au/hubfs/VoicePlus_2023_blog_assets/linkedin.png)](https://www.linkedin.com/company/voiceplus-data) [![fb-img](https://blog.voiceplus.com.au/hubfs/VoicePlus_2023_blog_assets/fb.png)](https://www.facebook.com/VoicePlusData) ![VoicePlus is ISO/IEC 27001:2022 Certified](https://www.voiceplus.com.au/assets/footer-photos/ISO-Certified-1.png "VoicePlus is ISO/IEC 27001:2022 Certified") ![VoicePlus is ISO/IEC 27001:2022 Certified](https://www.voiceplus.com.au/assets/footer-photos/jas-anz-logo.gif "VoicePlus is ISO/IEC 27001:2022 Certified") --- Copyright © 2026. 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