Device as a Service (DaaS) and How it Transforms Business Operations

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25 May 2024

Device As a Service (DaaS) is revolutionising how businesses manage their technology needs. By outsourcing the procurement, deployment, and management of devices, companies can focus on their core operations without the hassle of handling IT infrastructure. VoicePlus, in partnership with Market Motion, offers a comprehensive DaaS solution that caters to the specific needs of businesses across various industries in Australia. Devices are equipped with applications for managing the dispatch and delivery of food and goods, making it a critical business tool. Let's take a closer look at DaaS and how it can benefit your organisation.

 

What is Device As a Service (DaaS)?

Device As a Service (DaaS) allows businesses to lease devices such as laptops, tablets, and smartphones, streamlining the entire lifecycle of these devices. It simplifies device management through a subscription model, offering several key advantages:

  • Device Procurement: DaaS providers source hardware tailored to a company’s specific needs, ensuring access to the latest technology without large capital investments.
  • Configuration and Deployment: Devices are preconfigured with necessary software, security settings, and business-critical applications to enhance customer service. They are ready for immediate use upon arrival, minimising downtime.
  • Management and Support: VoicePlus manages ongoing tasks like software updates, troubleshooting, and technical support, keeping devices operational and relieving internal IT burdens.
  • Scalability: DaaS offers flexibility, allowing businesses to easily adjust the number of devices based on current needs, supporting expansion and downsizing.
  • Predictable Costs: Businesses pay a fixed monthly fee for device usage, aiding in better cash flow management and simplifying budgeting.
  • Device Disposal and Replacement: At the end of a device’s lifecycle, the provider handles secure data wiping and responsible recycling, with new devices provisioned as needed.

Adopting DaaS optimises IT infrastructure, reduces costs, and ensures access to up-to-date technology, supporting short- and long-term operational efficiency and reliable device management.

 

Customising DaaS with VoicePlus

We've partnered with Market Motion to bring our clients tailored DaaS solutions that fit your business like a glove. Here’s how we make sure our services meet our clients' unique needs:

Tailored User Profiles
We collaborate with Market Motion to create custom user profiles that focus on what’s important to your business — security, ease of use, reliable performance, and regular updates. This way, each device is set up to handle your specific operational demands.

Samsung Knox Manage
To keep things running smoothly, we use Samsung Knox Manage. This powerful tool helps us manage devices remotely, enforce policies, and monitor everything in real time. As a certified Samsung Knox Partner, VoicePlus ensures your devices are secure and efficient.

Rugged Devices for Delivery Services
For businesses with mobile workforces, like delivery services, we provide rugged devices (like these) equipped with hands-free kits. These setups ensure safety, seamless communication, better reception, and continuous charging—perfect for staying connected on the go.

Omnitracs Roadnet Integration
VoicePlus customises DaaS solutions specifically for Omnitracs Roadnet, providing comprehensive support to end users and Market Motion. This includes deployment, configuration, and ongoing management of the Roadnet system to ensure optimal performance.

Ongoing Custom Support
We don’t just set you up and leave you to it. VoicePlus provides continuous custom support to both end users and Market Motion, ensuring that your technology remains aligned with your business needs and adapts to any changes.

With these solutions, VoicePlus and Market Motion deliver DaaS services that go beyond simply meeting your needs. We optimise your technology setup for today’s challenges and tomorrow’s growth. 

 

Revolutionise Your Business with DaaS

Embracing Device As a Service (DaaS) can significantly transform your business operations, providing flexibility, scalability, and cost savings. From procuring and deploying the right devices to managing them throughout their lifecycle, we handle it all so you can focus on what you do best.

Reach out to us today and discover how our expertise can drive your business forward, ensuring you stay connected, efficient, and ahead of the competition.

 

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