Preparing Your Enterprise Mobility Strategy for the 3G Shutdown


25 May 2024

Australia's 3G network, a cornerstone of mobile connectivity for two decades, is being phased out to make way for advanced 4G and 5G technologies. With Telstra set to switch off its 3G network in August and Optus following in September, there are growing concerns about the potential impact on older 4G mobile phones.

For businesses, this transition underscores the critical need for a robust enterprise mobility strategy. Ensuring that all mobile devices within your organisation are compatible with the new network standards is paramount to maintaining connectivity, especially for emergency services. Preparing for this change is central to safeguarding the operational integrity and safety of your enterprise.


Impact of the 3G Shutdown

The upcoming 3G shutdown in Australia by Telstra in August and Optus in September poses significant risks, especially for over a million older 4G mobile phones that may lose the ability to make triple-0 emergency calls. These devices depend on 3G for voice services, so the switch to 4G and 5G could cause connectivity problems.

Additionally, the new 4G and 5G network coverage might not fully match the current 3G footprint, potentially leaving service gaps in remote or underserved areas. This underscores the need for businesses to proactively update their mobile device fleets and ensure seamless connectivity with a strong enterprise mobility strategy.


Steps to Prepare Your Enterprise Mobility Strategy for the 3G Shutdown

It's crucial for businesses to take proactive steps to ensure continuous connectivity and operational efficiency. Here’s how to prepare your enterprise mobility strategy:

  1. Audit and Identify Vulnerable Devices
    Start by conducting a thorough audit of your current mobile devices. Identify which devices rely on 3G for voice services and are at risk of losing connectivity. This will help you understand the scope of the upgrades needed.
  2. Upgrade to Compatible 4G and 5G Devices
    Replace older 4G phones that depend on 3G networks with newer models that fully support 4G and 5G. Ensure these devices are compatible with the latest network standards to maintain uninterrupted service.
  3. Ensure Compatibility with Emergency Services
    Verify that all upgraded devices can make emergency calls without relying on the 3G network. Test these devices to ensure they meet the necessary requirements for emergency communication.
  4. Implement Redundancy and Backup Plans
    Develop backup plans to ensure continuous connectivity during the transition. This might include keeping a stock of spare devices, using multiple network providers, or implementing fallback options like Wi-Fi calling.
  5. Leverage Expert Guidance
    Work with a trusted partner like VoicePlus to navigate this transition smoothly. Our team can provide expert advice on device upgrades, network compatibility, and implementation strategies, ensuring your enterprise mobility strategy is robust and future-proof.

By taking these steps, businesses can mitigate the risks associated with the 3G shutdown and ensure their operations continue smoothly. 


Embrace the Future of 4G and 5G

VoicePlus is here to help you every step of the way. From assessing your current devices to implementing a comprehensive upgrade plan and providing continuous support, we ensure your business is prepared for the future of mobile connectivity.

Get in touch with our team today to learn more about how we can support your enterprise mobility strategy and ensure a smooth transition through the 3G shutdown.

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