--- title: VoicePlus Blog | Michael Giffney (2) description: Michael Giffney is the founder of VoicePlus and is passionate about exploring new technologies. (2) --- [![header-logo-img](https://blog.voiceplus.com.au/hubfs/VoicePlus_2023_blog_assets/logo_header.png)](https://www.voiceplus.com.au/) - [Home](https://www.voiceplus.com.au/) - Solutions ENTERPRISE SERVICES [Integrated Managed Mobility & EndPoint Services](https://www.voiceplus.com.au/enterprise-services/integrated-managed-mobility-and-endpoint-services) [Telecom Expense Management & Optimisation](https://www.voiceplus.com.au/enterprise-services/telecom-expense-management-and-optimisation) [Device Lifecycle Management](https://www.voiceplus.com.au/enterprise-services/device-lifecycle-management) [Procurement & Support](https://www.voiceplus.com.au/enterprise-services/procurement-and-support) [Device Security & Application](https://www.voiceplus.com.au/enterprise-services/device-security-and-application) [Site, Branch & Site Connectivity](https://www.voiceplus.com.au/enterprise-services/site-branch-and-site-connectivity) ENTERPRISE OUTCOMES [Reduce Costs](https://www.voiceplus.com.au/solutions/reduce-costs) [Track Assets & Centralized Management](https://www.voiceplus.com.au/solutions/track-assets-and-centralized-management) [Security](https://www.voiceplus.com.au/solutions/security) - [About Us](https://www.voiceplus.com.au/about-us) - [Contact Us](https://www.voiceplus.com.au/contact-us) - [Blog](https://blog.voiceplus.com.au/en-au) - [Trust Centre](https://www.voiceplus.com.au/trust-centre) # VoicePlus Blogs ![underline-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/underline.png?width=212&height=3&name=underline.png) [![Samsung Galaxy S25 FE: The Smart Choice for Business Users Seeking Screen Real Estate and Performance](https://blog.voiceplus.com.au/hs-fs/hubfs/Oct%204.png?width=230&height=230&name=Oct%204.png)](https://blog.voiceplus.com.au/en-au/samsung-galaxy-s25-fe-australia) #### [Samsung Galaxy S25 FE: The Smart Choice for Business Users Seeking Screen Real Estate and Performance](https://blog.voiceplus.com.au/en-au/samsung-galaxy-s25-fe-australia) Are you looking for mid-range Samsung business phones for your teams? We have news for you. [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/samsung-galaxy-s25-fe-australia) [![End-to-End Expertise in Samsung Device Deployment and MDM](https://blog.voiceplus.com.au/hs-fs/hubfs/Oct%203.png?width=230&height=230&name=Oct%203.png)](https://blog.voiceplus.com.au/en-au/samsung-knox-deployment-australia-end-to-end-expertise) #### [End-to-End Expertise in Samsung Device Deployment and MDM](https://blog.voiceplus.com.au/en-au/samsung-knox-deployment-australia-end-to-end-expertise) Are you rolling out new Samsung devices across your organisation? There’s more to it than just handing them out. Without the right framework, businesses face security gaps, inefficiencies, compliance risks, and frustrated end-users. [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/samsung-knox-deployment-australia-end-to-end-expertise) [![ACMA Scam Alert 2026: How To Protect Your Mobile Number and Business From SIM Swap Fraud](https://blog.voiceplus.com.au/hs-fs/hubfs/Oct%202.png?width=230&height=230&name=Oct%202.png)](https://blog.voiceplus.com.au/en-au/acma-scam-alert-2026-sim-swap-fraud) #### [ACMA Scam Alert 2026: How To Protect Your Mobile Number and Business From SIM Swap Fraud](https://blog.voiceplus.com.au/en-au/acma-scam-alert-2026-sim-swap-fraud) Besides AI-driven threats, mobile number fraud in Australia is on the rise. Based on the high number of ACMA scam alerts, criminals are increasingly targeting mobile numbers through compromised email accounts. [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/acma-scam-alert-2026-sim-swap-fraud) [![The True Cost of a Disconnected Mobile Fleet in 2026: Why a Centralised Platform Is Essential](https://blog.voiceplus.com.au/hs-fs/hubfs/Oct%201.png?width=230&height=230&name=Oct%201.png)](https://blog.voiceplus.com.au/en-au/true-cost-disconnected-mobile-fleet-2026) #### [The True Cost of a Disconnected Mobile Fleet in 2026: Why a Centralised Platform Is Essential](https://blog.voiceplus.com.au/en-au/true-cost-disconnected-mobile-fleet-2026) As your enterprise grows, so does your fleet of devices. And with device fleet expansion comes several challenges, especially as you adopt more remote or hybrid work environments. [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/true-cost-disconnected-mobile-fleet-2026) [![How Proactive Benchmarking Improves Negotiation and Reduces Risk](https://blog.voiceplus.com.au/hs-fs/hubfs/aug%204-2.png?width=230&height=230&name=aug%204-2.png)](https://blog.voiceplus.com.au/en-au/telecom-procurement-strategy-benchmarking) #### [How Proactive Benchmarking Improves Negotiation and Reduces Risk](https://blog.voiceplus.com.au/en-au/telecom-procurement-strategy-benchmarking) Most organisations only think about advisory services when a renewal offer hits the table. By then, it’s often too late to properly evaluate whether the deal is competitive or whether the structure of the agreement even suits the business. [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/telecom-procurement-strategy-benchmarking) [![Are You Ready for 2026’s Telecom Compliance Challenges? Atrium Helps You Stay Ahead](https://blog.voiceplus.com.au/hs-fs/hubfs/40.png?width=230&height=230&name=40.png)](https://blog.voiceplus.com.au/en-au/2026-telecom-compliance-australia) #### [Are You Ready for 2026’s Telecom Compliance Challenges? Atrium Helps You Stay Ahead](https://blog.voiceplus.com.au/en-au/2026-telecom-compliance-australia) TL;DR (for business & enterprise readers) You’re not the regulated telco — but you benefit from new and proposed ACMA rules. Outage communications rules (in force) mean clearer, faster, and more consistent updates from your provider during major outages. ACMA Complaints handling upgrades (2025) push telcos to accept and prioritise outage complaints, shorten resolution times, and make escalation easier. ACMA+1 Bigger penalties & direct enforcement (proposed) raise the stakes for providers; this strengthens your negotiating position on SLAs and credits. Ministers for Infrastructure and Transport+2Bird & Bird+2 Anti-scam measures (sender ID work & blocking codes) help protect your staff and customers from spoofed SMS. ACMA+1 Atrium turns those regulatory shifts into practical leverage—audit trails, outage-to-credit workflows, and vendor scorecards—so you actually see the benefits. [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/2026-telecom-compliance-australia) [![iOS 26: What Businesses Need To Know for Enterprise Mobile Management](https://blog.voiceplus.com.au/hs-fs/hubfs/aug%202-1.png?width=230&height=230&name=aug%202-1.png)](https://blog.voiceplus.com.au/en-au/ios-26-enterprise-mobile-management) #### [iOS 26: What Businesses Need To Know for Enterprise Mobile Management](https://blog.voiceplus.com.au/en-au/ios-26-enterprise-mobile-management) Apple’s iOS 26 release introduces new features for connectivity and security, but what does this mean for how your enterprise manages devices, enforces policies, and supports employees? [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/ios-26-enterprise-mobile-management) [![iPhone 17: What Businesses Need To Know About Enterprise Device Management](https://blog.voiceplus.com.au/hs-fs/hubfs/Aug%201%20(1)-Oct-01-2025-05-50-18-2978-PM.png?width=230&height=230&name=Aug%201%20(1)-Oct-01-2025-05-50-18-2978-PM.png)](https://blog.voiceplus.com.au/en-au/iphone-17-enterprise-device-management) #### [iPhone 17: What Businesses Need To Know About Enterprise Device Management](https://blog.voiceplus.com.au/en-au/iphone-17-enterprise-device-management) Apple has just launched a new iPhone, and it’s sure to make its way to your fleet soon. [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/iphone-17-enterprise-device-management) [![Telstra Warns: Are You Ready for the Latest Compliance Challenges?](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus%20Blog%20Cover%20Images%20and%20Social%20Graphics%20(3).png?width=230&height=230&name=VoicePlus%20Blog%20Cover%20Images%20and%20Social%20Graphics%20(3).png)](https://blog.voiceplus.com.au/en-au/telstra-telecom-compliance-challenges-2025) #### [Telstra Warns: Are You Ready for the Latest Compliance Challenges?](https://blog.voiceplus.com.au/en-au/telstra-telecom-compliance-challenges-2025) On July 16th, 2025, Telstra warned that mounting regulatory requirements were straining network investments. As of Q2, there are now over 500 new regulations set by ACMA. So, it’s no surprise that telecom compliance becomes dicier for firms like Telstra. [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/telstra-telecom-compliance-challenges-2025) [![Rising Telco Complaints and Their Hidden Cost: How to Reclaim Your Time and Productivity](https://blog.voiceplus.com.au/hs-fs/hubfs/184.png?width=230&height=230&name=184.png)](https://blog.voiceplus.com.au/en-au/rising-telco-complaints-hidden-cost) #### [Rising Telco Complaints and Their Hidden Cost: How to Reclaim Your Time and Productivity](https://blog.voiceplus.com.au/en-au/rising-telco-complaints-hidden-cost) When was the last time your team had to chase a telco just to get a service order fulfilled? For many Australian businesses, that scenario plays out far too often — and it’s only getting worse. [Read More ![arrow-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/rising-telco-complaints-hidden-cost) - - [1](https://blog.voiceplus.com.au/en-au/author/michael-giffney/page/1) - 2 - [3](https://blog.voiceplus.com.au/en-au/author/michael-giffney/page/3) - [4](https://blog.voiceplus.com.au/en-au/author/michael-giffney/page/4) - [5](https://blog.voiceplus.com.au/en-au/author/michael-giffney/page/5) - [16](https://blog.voiceplus.com.au/en-au/author/michael-giffney/page/16) - 3 Strategies to Reduce Telecom Cost [Here's How](https://landing.voiceplus.com.au/en-au/3-strategies-to-reduce-telecom-cost) ![footer-logoimg](https://blog.voiceplus.com.au/hubfs/VoicePlus_2023_blog_assets/footerlogo.png) VoicePlus is your independent managed mobility and endpoint specialist. We combine our experience and technology to secure cost savings and optimise productivity for clients seeking better business outcomes. The VoicePlus Companies acknowledges the Traditional owners of the lands on which we meet and work, both at our offices on Cammeraygal land and our locations across Australia. We pay our respects to Elders’ past, present and emerging and honour their living culture and custodianship. 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