VoicePlus Blogs
How Proactive Benchmarking Improves Negotiation and Reduces Risk
Most organisations only think about advisory services when a renewal offer hits the table. By then, it’s often too late to properly evaluate whether the deal is competitive or whether the structure of the agreement even suits the business.
Are You Ready for 2026’s Telecom Compliance Challenges? Atrium Helps You Stay Ahead
TL;DR (for business & enterprise readers) You’re not the regulated telco — but you benefit from new and proposed ACMA rules. Outage communications rules (in force) mean clearer, faster, and more consistent updates from your provider during major outages. ACMA Complaints handling upgrades (2025) push telcos to accept and prioritise outage complaints, shorten resolution times, and make escalation easier. ACMA+1 Bigger penalties & direct enforcement (proposed) raise the stakes for providers; this strengthens your negotiating position on SLAs and credits. Ministers for Infrastructure and Transport+2Bird & Bird+2 Anti-scam measures (sender ID work & blocking codes) help protect your staff and customers from spoofed SMS. ACMA+1 Atrium turns those regulatory shifts into practical leverage—audit trails, outage-to-credit workflows, and vendor scorecards—so you actually see the benefits.
iOS 26: What Businesses Need To Know for Enterprise Mobile Management
Apple’s iOS 26 release introduces new features for connectivity and security, but what does this mean for how your enterprise manages devices, enforces policies, and supports employees?
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iPhone 17: What Businesses Need To Know About Enterprise Device Management
Apple has just launched a new iPhone, and it’s sure to make its way to your fleet soon.
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Telstra Warns: Are You Ready for the Latest Compliance Challenges?
On July 16th, 2025, Telstra warned that mounting regulatory requirements were straining network investments. As of Q2, there are now over 500 new regulations set by ACMA. So, it’s no surprise that telecom compliance becomes dicier for firms like Telstra.
Rising Telco Complaints and Their Hidden Cost: How to Reclaim Your Time and Productivity
When was the last time your team had to chase a telco just to get a service order fulfilled? For many Australian businesses, that scenario plays out far too often — and it’s only getting worse.
Gartner’s Prediction: 40% of Agentic AI Projects Will Be Cancelled by 2027 — What Does This Mean for Your Telecom Strategy?
Are you planning to let AI do all your mobile device management? Hold the phone (figuratively).
Telstra’s Job Cuts and The Impact on Business Customers: How To Navigate Telecom Disruption
Have you struggled to get timely support for your business telco lately?
Why You Should Review & Update Your Mobile and Computer Device Policy
When was the last time you looked into your organisation’s mobile device policy?
Telstra’s Satellite Messaging Service Powered by Starlink: Revolutionising Communication in Remote Australia
If you’ve ever struggled with mobile connectivity in rural Australia, you’re no stranger to patchy signals, missed messages, and the frustration of isolation. Thankfully, all that is changing.
3 Strategies to Reduce Telecom Cost