Unbiased Comparison: VoicePlus MMS vs. Optus and Vodafone/TPG Support

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02 April 2025

What do you think of when you hear the phrase “telecom service?” 

If you’re like most business owners, you’ll likely think of mobile plans. However, you can’t survive on this alone. You’ll also require full enterprise mobile support, and this involves everything from ensuring flexible coverage across locations, to securing laptops and tablets, to handling billing headaches and user support.

A mobile plan from telecom service providers will not be sufficient, but our integrated managed mobile service (MMS) will be.  

However, before we show you how our solution can benefit you, let’s go into a detailed managed mobility comparison of other providers. 

 

Flexibility: One Network or All of Them?

Optus and Vodafone are two of the largest carriers in Australia. For the longest time, they’ve worked well for their users. However, to get more out of their services, you’ll have to stay within their ecosystem. This isn’t necessarily a bad thing. However, problems will arise if your business spans multiple regions, teams, and needs.  

At a glance, here’s what we’re talking about: 

Features

VoicePlus MMS

Optus 

Vodafone/TPG

Works with all carriers

Yes 

No (Optus only)

No (Vodafone AUS/ TPG only)

Has multi-carrier support

Yes

No

No

Best-value optimisation

Per/user or location model

Locked plans with Optus

Vodafone/TPG-only plans

Migration Support

Yes

None

Only from other telecom service providers to Vodafone

Billing Support

Single platform for multiple carriers with telecom expense management

Optus only

Vodafone/TPG only

Endpoint computing and device management

End-to-end with MMS

Available on limited Optus devices

For Vodafone/TPG devices only

 

What’s the takeaway? 

It’s simple: VoicePlus has the carrier flexibility other telecom service providers lack.

 

Why VoicePlus Is the Clear Choice

There’s no doubt that you have options. With that said, VoicePlus stands out and can benefit your business in the following ways. 

Dedicated and Ongoing Enterprise-Grade Support 

With Optus or Vodafone/TPG, support usually means calling a generic helpline — one that only helps with their network.

By contrast, to choose VoicePlus is to have a single point of contact for all carriers and devices. This means faster response times, better user experiences, and less internal IT burden for your business.

Smarter Billing Without the Headaches

Managing billing across carriers can be a logistical mess as you navigate different formats, cycles, contacts, and portals. But VoicePlus simplifies that with a single billing platform that unifies all your costs, usage, and reporting — even if you’re using multiple networks. 

Device Lifecycle and Security

There’s not a lot you can expect in the way of multi-device support with Optus and Vodafone. Both telecom service providers prioritise mobile devices, and that’s about it. However, VoicePlus is ideal for supporting multiple device types. Combined with Mobile Device Management (MDM), VoicePlus enforces your security policies across platforms and providers. 

 

Who’s the Best Fit for VoicePlus MMS? 

VoicePlus’s MMS may be ideal for you if the following is true of your business: 

  • A business with a mix of urban, regional, or remote teams
  • Tethered and tied to a single network
  • Wants to reduce total mobility spend
  • Manages more than just smartphones
  • Has had to juggle multiple carriers

You Can’t Live on One Carrier and Service Alone

Telcos offer strong networks, but they’re not in the business of managing your mobility needs holistically. We are. 

The team at VoicePlus can help you build the right mobility strategy, choose the best networks for your users, and stay secure and supported at every step.

Contact us today, and experience the power of having multiple carriers at your disposal. 

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