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VoicePlus manages NBN transition for thousands of sites across Australia

06 February 2018 by Michelle Lewis 0 Comments

VoicePlus is project managing the transition to nbn of more than 2,000 sites across Australia for customers in retail, road transport, defence, and machinery industries.

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nbn is fast becoming a reality for Australian businesses.

Analogue line disconnections began last month: nbn Cut-off Date hangs over 100,000 homes and businesses

30 percent of premises were nbn-ready by January 2018, and that figure increased to 50 percent of premises in June 2018. The target is for every address in Australia to have access to the nbn by 2020.



VoicePlus establishes specialist nbn Transition Team

VoicePlus has responded to the market and the needs of our existing customers by establishing a specialist team to manage the transition of customer sites to the National Broadband Network. 

VoicePlus Managing Director, Michael Giffney, says the nbn transition is often a time-consuming and risk-inherent process for business. 

“We have several large enterprise customers who have begun the process of transitioning their sites all across Australia to the nbn.

"The key to a successful migration is careful planning and project management. It is crucial to be on top of the details of each site migration, especially the coordination of onsite technicians from both nbn Co., and Telstra.

"In many cases, the transition will cause telecommunications to be disrupted for a short time. However, if the management of the two technicians is not been coordinated, or equipment is not compatible, a site could lose communications for several days.

"VoicePlus coordinates with the business, with nbn Co. and with Telstra, to ensure a smooth transition without disruption."

How to transition your business to the nbn

Two nbn Transition Modules available

VoicePlus offers two professional service support modules, as well as an add-on Site Network Audit service.

  • Managed nbn Transition module 

VoicePlus project manages and implements every aspect of the nbn transition process delivering weekly status updates and driving to a successful completion with minimal input required from the business. We audit the existing infrastructure, collaborate to understand future requirements, supply equipment and manage all the liaison with Telstra and nbn Co. to complete the migration of physical lines and NBN voice and data services. See Scope of Work | Case Studies | Pricing

  • nbn Order Lodgement Support module

VoicePlus will liaise with the business to understand your network - voice and data - requirements. VoicePlus will then create the nbn order, completing all forms and lodging the order with Telstra. VoicePlus will then hand over the order details to the business to manage the implementation. This module is suited to small businesses with simple requirements and the resources to coordinate the nbn Co. and Telstra technicians onsite appointments.

  • On-Site Audit module

This is an optional add-on module for sites that require an on-site technician to document their current infrastructure, test that existing equipment is nbn-compatible, resolve any existing issues with lines and connectivity, and prepare a network diagram/plan for the new nbn infrastructure.

Is your business nbn-ready?

Planning is the key to ensuring zero downtime for your business during the switch to nbn.

Give yourself plenty of time to allow for upgrades to incompatible telephony equipment and to safeguard critical telecom services.

Read this 3-Step Checklist to get NBN-Ready

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When will nbn be available for your business?

nbn Co. works from a database of 12 million address locations. From time to time there are inaccuracies in the database that cause delays for individual premises. nbn Co. provide a nbn address tracking service to provide an estimated timeframe for rollout.There is also an option to register for email updates affecting your address.


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Important nbn Facts for Business

VoicePlus has compiled all that businesses need to know about NBN transition.  Read more...


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