--- title: "VoicePlus Achieves ISO/IEC 27001:2022: Why We Chose the Hard Road to Build Real Trust" description: Discover how VoicePlus achieved ISO/IEC 27001:2022 through a full-scope ISMS, JAS-ANZ–accredited auditing, and enterprise-grade security governance. image: https://blog.voiceplus.com.au/hubfs/VoicePlus%20ISO27001%20trust.png --- [![header-logo-img](https://blog.voiceplus.com.au/hubfs/VoicePlus_2023_blog_assets/logo_header.png)](https://www.voiceplus.com.au/) - [Home](https://www.voiceplus.com.au/) - Solutions ENTERPRISE SERVICES [Integrated Managed Mobility & EndPoint Services](https://www.voiceplus.com.au/enterprise-services/integrated-managed-mobility-and-endpoint-services) [Telecom Expense Management & Optimisation](https://www.voiceplus.com.au/enterprise-services/telecom-expense-management-and-optimisation) [Device Lifecycle Management](https://www.voiceplus.com.au/enterprise-services/device-lifecycle-management) [Procurement & Support](https://www.voiceplus.com.au/enterprise-services/procurement-and-support) [Device Security & Application](https://www.voiceplus.com.au/enterprise-services/device-security-and-application) [Site, Branch & Site Connectivity](https://www.voiceplus.com.au/enterprise-services/site-branch-and-site-connectivity) ENTERPRISE OUTCOMES [Reduce Costs](https://www.voiceplus.com.au/solutions/reduce-costs) [Track Assets & Centralized Management](https://www.voiceplus.com.au/solutions/track-assets-and-centralized-management) [Security](https://www.voiceplus.com.au/solutions/security) - [About Us](https://www.voiceplus.com.au/about-us) - [Contact Us](https://www.voiceplus.com.au/contact-us) - [Blog](https://blog.voiceplus.com.au/en-au) - [Trust Centre](https://www.voiceplus.com.au/trust-centre) # VoicePlus Achieves ISO/IEC 27001:2022: Why We Chose the Hard Road to Build Real Trust ![underline-img](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/underline.png?width=212&height=3&name=underline.png) 29 January 2026 [![Share on linkedin](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/linkedin-color.png?width=24&name=linkedin-color.png)](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.voiceplus.com.au/en-au/beyond-the-badge-why-voiceplus-chose-the-hard-road-to-iso/iec-270012022?utm_medium=social&utm_source=linkedin) [![Share on twitter](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/twitter-color.png?width=24&name=twitter-color.png)](https://twitter.com/intent/tweet?original_referer=https://blog.voiceplus.com.au/en-au/beyond-the-badge-why-voiceplus-chose-the-hard-road-to-iso/iec-270012022?utm_medium=social&utm_source=twitter&url=https://blog.voiceplus.com.au/en-au/beyond-the-badge-why-voiceplus-chose-the-hard-road-to-iso/iec-270012022?utm_medium=social&utm_source=twitter&source=tweetbutton&text=) [![Share on facebook](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/facebook-color.png?width=24&name=facebook-color.png)](http://www.facebook.com/share.php?u=https://blog.voiceplus.com.au/en-au/beyond-the-badge-why-voiceplus-chose-the-hard-road-to-iso/iec-270012022?utm_medium=social&utm_source=facebook) At VoicePlus, we believe that trust isn’t something you “buy” with a certificate — it’s something you build through disciplined process, accountability, and transparency. We’re proud to announce that we’ve officially achieved **ISO/IEC 27001:2022 certification**. While many organisations pursue the fastest path to compliance, we chose to take the long road — **18 months of embedding security into the fabric of our business**, not just into a policy folder. Here’s why we did it differently. ## No Corners Cut: A Full-Scope ISMS![ISOIEC-27001-Certified\_col](https://blog.voiceplus.com.au/hubfs/ISOIEC-27001-Certified_col.svg) Many businesses limit the “scope” of their audit to a single department or system to simplify certification. We didn’t. Our **Information Security Management System (ISMS)** spans our entire organisation — from staff recruitment and supplier management through to our core managed mobility, endpoint, and service delivery platforms. Our risk assessment identified **125 distinct risks** across people, process, and technology. Rather than trying to shrink that number to make the audit easier, we documented them so we could **treat, monitor, and govern them properly**. Security, for us, isn’t a silo — it’s an operating model.   ## Investing in Intelligence, Not Just “Tick-Boxes” This wasn’t a compliance exercise. It was a **capability-building program**. - **The Timeline:** 18 months of structured design, testing, internal audits, and management reviews — ensuring the framework worked in practice, not just on paper. - **The Resource:** A dedicated internal lead drove the ISMS end-to-end, keeping knowledge, ownership, and accountability inside VoicePlus. - **The Tools:** We selected **Conformio by Advisera (G2 High Performer)** to structure policies, risk management, and evidence collection without the overhead of legacy GRC platforms. - **Automation:** We integrated compliance workflows directly into **Jira and Confluence**, allowing us to automate evidence capture, track control ownership, and maintain continuous oversight. The result is a living system — not a static certification.   ## The Power of Independence As an **independent managed mobility and endpoint management provider**, we don’t rely on the brand or assurances of a telco, OEM, or hardware partner. There’s a common misconception that being “partnered” with a major supplier automatically implies inherited security standards. In reality, enterprise-grade assurance only comes from **independent, accredited assessment** — not from commercial relationships. For our customers, that means our security posture stands on its own — and can stand up to scrutiny from auditors, regulators, and internal risk teams. ## Why We Chose a JAS-ANZ–Accredited Auditor We didn’t want a comfortable audit. We wanted a **credible one**. We selected **Global Compliance Certification (GCC)**, a **JAS-ANZ–accredited certification body**. ![JASANZ-RGB-with-URL-1536x1536](https://blog.voiceplus.com.au/hs-fs/hubfs/JASANZ-RGB-with-URL-1536x1536.gif?width=491&height=509&name=JASANZ-RGB-with-URL-1536x1536.gif)Why JAS-ANZ matters: - **International Recognition:** Certification is recognised globally under the **IAF Multilateral Recognition Arrangement (MLA)**. - **Competence Assurance:** JAS-ANZ independently assesses certification bodies against **ISO/IEC 17021-1** for auditor competence and impartiality. - **Defensibility:** Our customers, partners, and regulators can rely on our certification as a meaningful, evidence-based assurance — not a marketing badge. ## Transparency in the Audit Process Our certification audit followed a two-stage approach: - **Stage 1:** A deep review of ISMS design, policies, risk framework, and governance - **Stage 2:** A full audit of operational implementation across teams, systems, and suppliers We didn’t hide our gaps — we demonstrated how we identify, track, and close them. Security maturity isn’t about claiming perfection. It’s about proving **control, visibility, and continuous improvement**. ## The Result VoicePlus is now a more **resilient, accountable, and trusted partner**. By choosing the long road, we didn’t just protect our own data — we strengthened the operational and compliance foundation our customers rely on to protect theirs. ### Want to Go Deeper? If you’d like, we can share: - A **Security Fact Sheet** outlining our ISMS scope, controls, and governance model - A **Supplier Assurance Pack** for procurement and risk teams - A **LinkedIn announcement post** for partners and stakeholders Get in touch — we’re always happy to talk security, not just certification. ## Latest from the Blog [![blog-featured](https://blog.voiceplus.com.au/hs-fs/hubfs/ios27-blog-900x900.png?width=226&height=226&name=ios27-blog-900x900.png)](https://blog.voiceplus.com.au/en-au/ios-27-is-here-and-your-64gb-fleet-has-a-problem) [iOS 27 is here, and your 64GB Fleet has a problem ![arrow](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/ios-27-is-here-and-your-64gb-fleet-has-a-problem) [![blog-featured](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus%20-%20Whiddon%20Scholarship%20Program%20blog%20banner%20%28600%20x%20900%20px%29%20%28800%20x%20900%20px%29%20%28850%20x%20900%20px%29%20%28900%20x%20900%20px%29.png?width=226&height=226&name=VoicePlus%20-%20Whiddon%20Scholarship%20Program%20blog%20banner%20%28600%20x%20900%20px%29%20%28800%20x%20900%20px%29%20%28850%20x%20900%20px%29%20%28900%20x%20900%20px%29.png)](https://blog.voiceplus.com.au/en-au/investing-in-the-people-who-care-for-others-voiceplus-and-the-whiddon-career-development-scholarship-program) [Investing in the people who care for others: VoicePlus and the Whiddon Career Development Scholarship Program ![arrow](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/investing-in-the-people-who-care-for-others-voiceplus-and-the-whiddon-career-development-scholarship-program) [![blog-featured](https://blog.voiceplus.com.au/hs-fs/hubfs/featured-market-update.png?width=226&height=226&name=featured-market-update.png)](https://blog.voiceplus.com.au/en-au/satellite-to-mobile-in-australia-market-and-regulatory-update-august-2026) [Satellite-to-Mobile in Australia: Market and Regulatory Update — August 2026 ![arrow](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/satellite-to-mobile-in-australia-market-and-regulatory-update-august-2026) [![blog-featured](https://blog.voiceplus.com.au/hs-fs/hubfs/featured-starlink-voice.png?width=226&height=226&name=featured-starlink-voice.png)](https://blog.voiceplus.com.au/en-au/starlink-voice-in-australia-what-s-actually-available-today-and-what-s-coming) [Starlink Voice in Australia: What's Actually Available Today (and What's Coming) ![arrow](https://blog.voiceplus.com.au/hs-fs/hubfs/VoicePlus_2023_blog_assets/arrownext.png?width=27&height=12&name=arrownext.png)](https://blog.voiceplus.com.au/en-au/starlink-voice-in-australia-what-s-actually-available-today-and-what-s-coming) 3 Strategies to Reduce Telecom Cost [Here's How](https://landing.voiceplus.com.au/en-au/3-strategies-to-reduce-telecom-cost) ![footer-logoimg](https://blog.voiceplus.com.au/hubfs/VoicePlus_2023_blog_assets/footerlogo.png) VoicePlus is your independent managed mobility and endpoint specialist. We combine our experience and technology to secure cost savings and optimise productivity for clients seeking better business outcomes. The VoicePlus Companies acknowledges the Traditional owners of the lands on which we meet and work, both at our offices on Cammeraygal land and our locations across Australia. We pay our respects to Elders’ past, present and emerging and honour their living culture and custodianship. 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All Rights Reserved ![](https://blog.voiceplus.com.au/hubfs/raw_assets/public/Custom/page/VoicePlus_blog_2023_theme/icons8-settings-32.png) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Michael Giffney", "url" : "https://blog.voiceplus.com.au/en-au/author/michael-giffney" }, "dateModified" : "2026-01-29T00:48:16.553Z", "datePublished" : "2026-01-29T00:40:20.000Z", "headline" : "VoicePlus Achieves ISO/IEC 27001:2022: Why We Chose the Hard Road to Build Real Trust", "image" : [ "https://blog.voiceplus.com.au/hubfs/VoicePlus%20ISO27001%20trust.png" ], "mainEntityOfPage" : { "@id" : "https://blog.voiceplus.com.au/en-au/beyond-the-badge-why-voiceplus-chose-the-hard-road-to-iso/iec-270012022", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.voiceplus.com.au/hubfs/voiceplus_logo.png" }, "name" : "VoicePlus" } } ```