What Is A Device Refresh Program?


15 October 2023

A device refresh program is a process in which an organisation periodically replaces its existing devices, such as smartphones, laptops, or tablets, with newer models. The purpose of a device refresh program is to ensure that employees have access to the latest technology and features, which can help improve their productivity and efficiency.

A typical device refresh program includes several steps, such as:

VoicePlus Device Refresh Prorgam-1

  1. Assessment: An evaluation of the current devices in use to determine which ones need to be replaced and which ones can continue to be used.

  2. Procurement: The purchase of new devices from a vendor.

  3. Configuration: The configuration of the new devices to meet the specific needs of the organisation, such as security settings, software applications, and connectivity options.

  4. Deployment: The distribution of the new devices to employees and the setup of the devices for use.

  5. Data transfer: The transfer of data, such as contacts, files, and settings, from the old devices to the new ones.

  6. Retirement: The decommissioning of the old devices, which may involve wiping the data and disposing of the devices in an environmentally responsible manner.


A well-planned device refresh program can help an organisation stay current with technology trends and provide employees with the tools they need to be productive and efficient. It can also help organisations comply with privacy regulations, reduce the risk of data breaches, and lower the overall cost of ownership for devices.


VoicePlus’ Atrium Integrated Managed Mobility & EndPoint Services combines Expense Management, Device Lifecycle, Procurement, and Device security service into a single solution that leverages digital integration, support and processes that:

  • Enhance device security
  • Optimise costs
  • Improve Operational Efficiency
  • Improve Visibility
  • Enable Scalability

With VoicePlus, you can choose how you take control of your assets and costs. Being independent, the only relationships we focus on building are the ones we have with our clients. Arrange a Meeting with Our Team


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