What is Managed Mobility Services ?

Managed mobility refers to the process of outsourcing the management and support of workforce mobility devices — including smartphones, tablets, and laptops — to a third-party provider delivering structured managed mobile and computer services across device, connectivity, and support environments.The goal of managed mobility is to help organisations efficiently manage their mobile devices and related services while minimising the risk of data breaches and other security issues.

Managed Mobility Services (MMS) form a critical component of broader enterprise telecom governance, integrating device lifecycle, connectivity management, and expense optimisation.

Managed mobility services typically include procurement and provisioning of devices, mobile device management (MDM) software, help desk support, connectivity management, and telecom expense management to audit billing, optimise carrier contracts, and improve financial governance across mobility environments. The provider is responsible for ensuring that the devices are up-to-date with the latest software, have appropriate security measures in place, and are functioning properly.

Integrating managed mobility with structured telecom expense management services ensures organisations gain both operational control and financial transparency across mobile estates.. Additionally, managed mobility providers have expertise in the field and can offer better security and support compared to in-house teams.

Benefits of Outsourcing Mobility Management?

Outsourcing mobility management can bring several benefits to organisations, including:

1. Improved security: Managed mobility providers specialise in securing mobile devices, and have the expertise and resources to ensure that devices are protected against cyber threats.
2. Reduced costs: Outsourcing mobility management can reduce the costs associated with procurement, maintenance, and support of mobile devices. When integrated with structured telecom expense management, organisations gain visibility into carrier billing, service utilisation, and cost allocation across mobility environments.
3. Increased productivity: By outsourcing mobility management, organisations can free up their internal resources and focus on their core business activities. This can result in increased productivity and efficiency.
4. Better device management: Managed mobility providers have the tools and processes to efficiently manage large fleets of devices — including tracking inventory, provisioning new devices, providing remote support, repairs and maintenance services, and delivering structured device lifecycle management covering device refresh programs, staff termination, device recovery, redeployment, and secure retirement.
5. Access to expert knowledge: Managed mobility providers have extensive knowledge of the latest mobile technologies and can help organisations stay ahead of the curve in terms of device management and security.
6. Scalability: As organisations grow, the number of mobile devices they use can also grow, making it more difficult to manage them in-house. Managed mobility providers can scale their services to accommodate this growth, helping organisations avoid costly and time-consuming transitions.

Overall, outsourcing mobility management can help organisations save time, money, and resources while ensuring that their mobile devices are secure and well-supported.

With VoicePlus, you can choose how you take control of your assets and costs. Being independent, the only relationships we focus on building are the ones we have with our clients.

VoicePlus helps organisations manage mobility infrastructure while controlling telecom costs through integrated Managed Mobility and Telecom Expense Management services.

Want to know more ?

  What Problems do Managed Mobility Services Solve ?

  Types of Managed Mobility Services ?

  What is an Independent Managed Mobility Service Provider ?

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