What is Managed Mobility Services ?


15 May 2023

Managed mobility refers to the process of outsourcing the management and support of mobile devices, such as smartphones, laptops, and tablets, to a third-party provider. The goal of managed mobility is to help organisations efficiently manage their mobile devices and related services while minimising the risk of data breaches and other security issues.

Managed mobility services typically include procurement and provisioning of devices, mobile device management (MDM) software, help desk support, and expense management. The provider is responsible for ensuring that the devices are up-to-date with the latest software, have appropriate security measures in place, and are functioning properly.

By outsourcing managed mobility, organisations can reduce the time and resources they spend on managing mobile devices, and focus more on their core business functions. Additionally, managed mobility providers have expertise in the field and can offer better security and support compared to in-house teams.


Benefits of Outsourcing Mobility Management?

Outsourcing mobility management can bring several benefits to organisations, including:

  1. Improved security: Managed mobility providers specialise in securing mobile devices, and have the expertise and resources to ensure that devices are protected against cyber threats.

  2. Reduced costs: Outsourcing mobility management can reduce the costs associated with procurement, maintenance, and support of mobile devices. The provider can negotiate better deals with device manufacturers and service providers, and offer economies of scale in terms of support and management.

  3. Increased productivity: By outsourcing mobility management, organisations can free up their internal resources and focus on their core business activities. This can result in increased productivity and efficiency.

  4. Better device management: Managed mobility providers have the tools and processes to efficiently manage a large fleet of devices, including tracking inventory, provisioning new devices, and providing remote support.

  5. Access to expert knowledge: Managed mobility providers have extensive knowledge of the latest mobile technologies and can help organisations stay ahead of the curve in terms of device management and security.

  6. Scalability: As organisations grow, the number of mobile devices they use can also grow, making it more difficult to manage them in-house. Managed mobility providers can scale their services to accommodate this growth, helping organisations avoid costly and time-consuming transitions.

Overall, outsourcing mobility management can help organisations save time, money, and resources while ensuring that their mobile devices are secure and well-supported.

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