Managing your enterprise telecom has never been more complicated, especially with today’s new corporate environments. As you adopt IoT, hybrid team arrangements, and an ever-expanding fleet of mobile devices, you’ll encounter numerous challenges, from tracking your assets to determining which ones are redundant and bleeding you dry financially.
Do you have a clear view of what mobile devices and assets you have, who’s using what, and what it’s all costing you? Quite likely, your tracking could be better.
Here’s why asset tracking matters and why it’s necessary for your telecom cost savings.
The average Australian incurs up to $418 in unused device costs. Scale this number to the scope of an enterprise, and you’ll see that the costs climb dramatically.
This is because when organisations lack visibility, waste begins to pile up silently in the background. There are numerous forms of waste, such as duplicated subscription plans and orphan devices. Some of your devices may even be under terminated employee control, increasing costs and security risks.
Unfortunately, these issues don’t show up immediately because the data’s either siloed, outdated, or too hard to access.
There’s always a need for greater visibility. However, asset visibility breaks down when platforms only show part of the picture.
For example, MDM systems tell you which devices are active, but they’re not much use for tracking usage or billing.
To boot, telecom expense platforms may report costs but don’t show who’s responsible for them.
And don’t look to your telcos for support as they rarely point out inefficiencies. After all, it’s not in their interest to reduce your spending.
In short, while it may feel like you’ve got dashboards and reports in place, the truth is they’re often disconnected and incomplete.
Telecom environments change constantly. Everything, from new users to devices, is in motion, which is why visibility can’t be a once-a-quarter report. It needs to be ongoing and responsive.
When it comes to tracking your assets, exception handling is critical. By exceptions, we mean anomalies, outliers, and unassigned assets.
All must be reviewed regularly because without proactive oversight, small issues snowball into costly problems.
One VoicePlus customer discovered over 120 redundant services that had slipped through the cracks. With our device refresh and asset tracking, we centralised visibility and flagged anomalies. As a result, the client was able to reallocate and cancel these devices and reaped six figures in annual telecom cost savings.
Atrium brings your telecom data together in one interface. On our platform, data like device status, user details, carrier billing, and asset registers are all in one place.
That means IT, finance, and operations can all see the same picture in real-time.
This unified approach enables:
Poor visibility costs money, but the worst problem is how it erodes accountability and slows down operations.
Hence, if you haven’t reviewed your telecom visibility lately, you may want to now.
Uncover what’s costing you. Contact us today and let us do the device data-digging for you.