VoicePlus Blogs
Types of Managed Mobility Service Providers !
Managed Mobility Service Providers (MMSPs) vary based on their services. Some MMSPs offer a comprehensive suite of services, while others specialise in specific areas. Here are some types of MMSPs:
What is Managed Mobility Services ?
Managed mobility refers to the process of outsourcing the management and support of mobile devices, such as smartphones, laptops, and tablets, to a third-party provider. The goal of managed mobility is to help organisations efficiently manage their mobile devices and related services while minimising the risk of data breaches and other security issues.
VoicePlus Transition to Independent Managed Mobile Provider
VoicePlus, an Australian provider of managed mobility service, fixed line data, and data and endpoint services to business clients, has announced it has successfully shifted from a carrier-aligned managed mobility and endpoint partner to an independent provider. The transition has occurred over the past year and has resulted in successful outcomes for VoicePlus clients looking to improve business outcomes.
Apple IOS16 - Early Notice Upgrade Old Devices
Apple is currently underway with their annual ‘Worldwide Developers Conference’. During this event, they have announced a whole host of upcoming projects and they have also revealed the new iOS 16 and iPad OS 16, with a forecasted launch in September 2022.
Rising Cost of International Roaming - Roaming on Planes
Companies are now travelling overseas, and international mobile roaming is increasing. All Telecommunication companies have international roaming day passes or international roaming packs covering all major countries. Australian companies must be aware that Australian Telecommunication Companies have allowed International Roaming on Airplanes using AeroMobile or other providers. When your staff use international roaming on Airplane, these costs aren’t covered by the current Day Passes, and we have seen the cost of up to $200 for Airplane Mobile International roaming cost.
New iPhone SE (3rd) - Available 18.3.22
The 3rd generation Apple iPhone SE will be released on the 18th March 2022. iPhone SE is the entry point to the Apple range of iPhones and has been the preferred choice for Business and Enterprise customers. When comparing the 2nd and 3rd generation iPhones, the primary relevant difference is that the 3rd Generation iPhone is 5G compatible.
Apple Peek Performance Event - March 9 5AM AEDT
Well, it’s that time of year again, Apple has announced its next device reveal event set for March 9th at 5AM AEDT. This event has been labelled “Peek Performance”, we are expecting big things from Apple for this event as its suspected we will see the reveal of the following devices:
Telco complaints down but customers wait longer for help
New figures released today by the Australian Communications and Media Authority (ACMA) show telcos received just over one million complaints in the 2020-21 financial year. The report also found that the average time taken for telcos to resolve customer complaints was 12.2 days.
Combating phone fraud: have your say on new rules
The ACMA is consulting on proposed new rules to help prevent scammers from targeting high-risk customer interactions with telcos, such as SIM swap requests, changes to accounts and disclosure of personal information.
Upcoming changes for Knox products in November 2021
The next Knox cloud service release is scheduled for November 17th, 2021, during regular PST business hours. This release is expected to include new product features and enhancements that aim to improve product usability in the Knox ecosystem. During the release process, SamsungKnox.com and each of the Knox product admin portals will continue to be available.
3 Strategies to Reduce Telecom Cost