At VoicePlus, we believe that trust isn’t something you “buy” with a certificate — it’s something you build through disciplined process, accountability, and transparency. We’re proud to announce that we’ve officially achieved ISO/IEC 27001:2022 certification.
While many organisations pursue the fastest path to compliance, we chose to take the long road — 18 months of embedding security into the fabric of our business, not just into a policy folder. Here’s why we did it differently.
Many businesses limit the “scope” of their audit to a single department or system to simplify certification. We didn’t.
Our Information Security Management System (ISMS) spans our entire organisation — from staff recruitment and supplier management through to our core managed mobility, endpoint, and service delivery platforms.
Our risk assessment identified 125 distinct risks across people, process, and technology. Rather than trying to shrink that number to make the audit easier, we documented them so we could treat, monitor, and govern them properly.
Security, for us, isn’t a silo — it’s an operating model.
This wasn’t a compliance exercise. It was a capability-building program.
The Timeline: 18 months of structured design, testing, internal audits, and management reviews — ensuring the framework worked in practice, not just on paper.
The Resource: A dedicated internal lead drove the ISMS end-to-end, keeping knowledge, ownership, and accountability inside VoicePlus.
The Tools: We selected Conformio by Advisera (G2 High Performer) to structure policies, risk management, and evidence collection without the overhead of legacy GRC platforms.
Automation: We integrated compliance workflows directly into Jira and Confluence, allowing us to automate evidence capture, track control ownership, and maintain continuous oversight.
The result is a living system — not a static certification.
As an independent managed mobility and endpoint management provider, we don’t rely on the brand or assurances of a telco, OEM, or hardware partner.
There’s a common misconception that being “partnered” with a major supplier automatically implies inherited security standards. In reality, enterprise-grade assurance only comes from independent, accredited assessment — not from commercial relationships.
For our customers, that means our security posture stands on its own — and can stand up to scrutiny from auditors, regulators, and internal risk teams.
We didn’t want a comfortable audit. We wanted a credible one.
We selected Global Compliance Certification (GCC), a JAS-ANZ–accredited certification body.
International Recognition: Certification is recognised globally under the IAF Multilateral Recognition Arrangement (MLA).
Competence Assurance: JAS-ANZ independently assesses certification bodies against ISO/IEC 17021-1 for auditor competence and impartiality.
Defensibility: Our customers, partners, and regulators can rely on our certification as a meaningful, evidence-based assurance — not a marketing badge.
Our certification audit followed a two-stage approach:
Stage 1: A deep review of ISMS design, policies, risk framework, and governance
Stage 2: A full audit of operational implementation across teams, systems, and suppliers
We didn’t hide our gaps — we demonstrated how we identify, track, and close them.
Security maturity isn’t about claiming perfection. It’s about proving control, visibility, and continuous improvement.
VoicePlus is now a more resilient, accountable, and trusted partner.
By choosing the long road, we didn’t just protect our own data — we strengthened the operational and compliance foundation our customers rely on to protect theirs.
If you’d like, we can share:
A Security Fact Sheet outlining our ISMS scope, controls, and governance model
A Supplier Assurance Pack for procurement and risk teams
A LinkedIn announcement post for partners and stakeholders
Get in touch — we’re always happy to talk security, not just certification.