VoicePlus Blog

Australian Communication and Media Authority

The Australian Communications and Media Authority is an Australian government statutory authority within the Communications portfolio. ACMA was formed on 1 July 2005 with the merger of the Australian Broadcasting Authority and the Australian Communications Authority.

Recent Posts

Combating phone fraud: have your say on new rules

    The ACMA is consulting on proposed new rules to help prevent scammers from targeting high-risk customer interactions with telcos, such as SIM swap requests, changes to accounts and disclosure of personal information.

Optus Refunds $800K - Billing Error

Optus is refunding 994 small- and medium-sized businesses a total of $788,609 after it breached telco billing rules by charging them for landline services they did not receive.

Mobile Outages - Can You Claim Compensation

If your phone service is suddenly unavailable, there are steps to take before you contact your telco.

ACMA warning about tax phone scams

The ACMA is warning consumers to be wary of tax phone scams attempting to obtain personal or financial details. There has been a spike in consumer reports to the ACMA as scammers seek to take advantage of Australians who are submitting tax returns or awaiting the outcome of an assessment.

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