New figures released today by the Australian Communications and Media Authority (ACMA) show telcos received just over one million complaints in the 2020-21 financial year. The report also found that the average time taken for telcos to resolve customer complaints was 12.2 days.
What do Australia's leading elevator provider, a mining utility, a retail fashion group, an automotive engineering company, and a beverage manufacturer, have in common? They are all Australian enterprise companies who have adopted the Atrium Managed Mobility Service by VoicePlus.
A shortage of nbn technicians is already causing delays of 3-4 months for businesses in some regions of NSW who are waiting to migrate off ISDN.
Businesses who don't start the process of migrating away from their ISDN lines now, risk getting caught in a massive bottleneck as the September deadline looms.
First it was the old copper PSTN lines making way for the NBN. Next comes the enforced disconnection of ISDN lines which will begin in September 2019.
TPG will look to shake up the marketplace by offering six months' free service to the first customers who sign up to its new 4G mobile network.
The latest phone systems are delivering new technology that makes moving in and out of the office a seamless experience.
Best estimates predict 5G won't be readily available until 2020. In the meantime 4GX is up to 6x faster than standard 4G and can provide a competitive advantages for business.
A 'Consumer Data Rights' law, planned for 2018, will give Australian consumers access to their data being held by telecommunications and energy companies, and banks.
No more 'lock-in' plans, no allegiance to any carrier, and the ability to switch automatically to the network which provides the best coverage and price as you travel the world. This is the promise of the eSIM.