Telstra's embargo period affects only fixed line customers. Telstra shuts up shop for fixed line work over the Christmas through New Year period. The embargo periods will impact customers needing fixed line installations, cabling, and relocations.
NO WORK period - 7am, 25 December 2017 to 7pm, 1 January 2018
RESTRICTED WORK period - 7am, 15 December 2017 to 7pm, 8 January 2018
There are no Telstra embargo periods for Mobile Services however delivery of some products may take longer than usual. Use the following contact numbers on the public holidays.
Telstra Enterprise Customers
Telstra Business Customers
VoicePlus is closed only on the public holidays of
Between Christmas and New Year, VoicePlus is open Monday to Friday AEDT 9am to 5pm. On other business days VoicePlus is open for customer enquiries from Monday to Friday AEDT 8am to 6pm.
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