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Australian telco complaints hit 9-year low

Australian telco complaints hit 9-year low

Complaints about telecommunication services fell to their lowest level in nearly a decade during the three months to September 2015, according to the latest figures from the Telecommunications Industry Ombudsman and reported in IT News.

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VoicePlus moves to integrate with ServiceNow

VoicePlus moves to integrate with ServiceNow

Atrium+ focuses on Managed End-Point Computing - mobility, devices, fixed, and Apps. Atrium+ is a complete suite of outsourced services that cover Procurement and Logistics, Online Applications, Outsourced Service Desk, Asset & Service Register, and Professional Services.

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SmartPhone meets ToughPhone - Telstra Tough Max

SmartPhone meets ToughPhone - Telstra Tough Max

Waterproof (even in a glass of beer) - CHECK Dustproof - CHECK Shockproof - CHECK Gorilla Glass screen - CHECK Wireless charging - CHECK Seriously decent camera - CHECK Telstra Blue Tick Reception - CHECK Value for Money - DOUBLE CHECK The Telstra Tough Max is the ultimate smartphone when it comes to getting down and dirty - and wet for that matter.

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New Benchmarking Report puts Telstra ahead in almost every category

New Benchmarking Report puts Telstra ahead in almost every category

A report benchmarking the mobile networks in Australia has rated Telstra as the best performer ahead of Optus and Vodafone. The CommsDay and P3 Communications 2015 Mobile Benchmark measures smartphone voice and data performance based on weeks of testing around Australia.

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Australian data downloads jump by 21% due to Netflix

Australian data downloads jump by 21% due to Netflix

Figures released by the Australian Bureau of Statistics last week reported a 21% spike in data downloads in the three months since the launch of Netflix in late March.

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Telstra Imposes Embargo Periods

Telstra Imposes Embargo Periods

Telstra has announced Christmas and New Year embargo periods to protect its network against outages during the busiest period of the year. So what should you do if your phone fails during the holiday season?

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Samsung presents new devices at Ivy Launch Event

Samsung presents new devices at Ivy Launch Event

By VoicePlus Sales Support Manager, Alyssa Barmonde

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Telstra T-Cloud provides superior back-up for Business

Telstra T-Cloud provides superior back-up for Business

VoicePlus provides more than 100 customer portals as a key component of its Essentials+ and Atrium+ solutions.

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Latest Samsung Smartphones good to go for the Bush

Latest Samsung Smartphones good to go for the Bush

The two latest Samsung smartphones - which went on sale last Friday - are good to go for the Australian bush! Both the Samsung Galaxy Note 5 and the Samsung S6 Edge have received great reviews from IT websites for their style, features and applications.

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New iPhone Due -  iPhone 5S and iPhone 6Plus go End of Life

New iPhone Due - iPhone 5S and iPhone 6Plus go End of Life

The next evolution of the iPhone is expected to be unveiled by Apple tomorrow, Wednesday 9 September, in the US.

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3 Strategies to Reduce Telecom Cost