As more Australian enterprises adopt ServiceNow to deliver IT or HR services, VoicePlus has integrated its award-winning Atrium Managed Mobility Service with the platform.
Studies published by the Australian Institute of Management and Australian Human Resources Institute put average staff turnover at 14-20% per annum. Not managing mobile devices and services for this group is costing Australian business.
Atrium Managed Mobility Service, developed by Sydney-based VoicePlus, is the only Australian solution to be recognised in a whitepaper published by Gartner.
Mobility management has traditionally fallen into the lap of the IT department for many Australian businesses. Yet so many mobility tasks are not really IT… Is outsourcing mobility management the answer for the time-poor IT department?
VoicePlus has achieved global recognition for its Atrium managed mobility solution from leading industry research giant, Gartner. VoicePlus was one of 13 companies worldwide - and the only Australian MMS provider - to be featured in the Gartner white paper - Competitive Landscape: Independent Telecom Expense Management Providers 2016 - which has been published in the UK. UPDATE: VoicePlus has also appeared in the 2017 Market Guide for Telecom Expense Management and been invited for review in the Gartner Magic Quadrant for Managed Mobility Services.
Telco costs are typically 3% of revenue, and one of the top five costs for Australian business. This makes them a prime target when management go hunting for company-wide savings. Cutting the cost of mobility will have a significant impact on overall bottom-line telco costs. But there are many barriers to cutting the cost of mobility.
Up to 70% of chief procurement officers are looking to invest in self service to reduce costs. Cost reduction is the leading priority for CPOs worldwide, according to the Deloitte Global Chief Procurement Officer Survey 2016. To deliver these savings, CPOs are looking to digital solutions, with an investment in self-service being undertaken by 70% of respondents worldwide.
The past 24 months has seen the transformation of VoicePlus from a business greatly reliant on a single traditional income stream generated from one partner, to a business which has innovated and diversified, developing unique products and generating new revenue from independent sources.
As consumers, we are conditioned to self-research, self-select, and self-serve.
CNH Industrial has joined Coca-Cola Amatil and KONE Elevators in selecting Atrium Managed Mobility for their mobility and endpoint devices.